{"id":158,"date":"2026-07-26T22:55:24","date_gmt":"2026-07-26T22:55:24","guid":{"rendered":"https:\/\/htwifi.com\/?page_id=158"},"modified":"2026-07-27T20:37:02","modified_gmt":"2026-07-27T20:37:02","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/htwifi.com\/?page_id=158","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Privacy Policy<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Effective Date:<\/strong> July 27, 2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vertrees Electronics, LLC, doing business as <strong>Hometown WiFi<\/strong> (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our internet, telecommunications, managed IT, security, and related services, visit our website, or communicate with us by phone, email, or text message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using our services or providing your information, you agree to the practices described in this Privacy Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Information We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect the following types of information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Service address<\/li>\n\n\n\n<li>Mailing address<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Telephone number<\/li>\n\n\n\n<li>Payment and billing information<\/li>\n\n\n\n<li>Communications with customer support<\/li>\n\n\n\n<li>SMS opt-in preferences<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How We Use Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use your information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide and maintain internet and telecommunications services<\/li>\n\n\n\n<li>Process payments and manage your account<\/li>\n\n\n\n<li>Schedule installations and service appointments<\/li>\n\n\n\n<li>Respond to customer service requests<\/li>\n\n\n\n<li>Send billing notices and account updates<\/li>\n\n\n\n<li>Notify you about service outages or maintenance<\/li>\n\n\n\n<li>Improve our products and services<\/li>\n\n\n\n<li>Comply with legal obligations<\/li>\n\n\n\n<li>Send SMS messages when you have opted in<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">SMS Communications<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you provide your mobile phone number and consent to receive text messages, you may receive SMS messages from Vertrees Electronics \/ Hometown WiFi regarding:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Appointment reminders<\/li>\n\n\n\n<li>Installation updates<\/li>\n\n\n\n<li>Service notifications<\/li>\n\n\n\n<li>Billing reminders<\/li>\n\n\n\n<li>Customer support communications<\/li>\n\n\n\n<li>Account notifications<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Message frequency may vary.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Message and data rates may apply.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may opt out at any time by replying <strong>STOP<\/strong> to any message. For assistance, reply <strong>HELP<\/strong> or contact our customer support.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">SMS Privacy Statement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Text messaging originator opt-in data and consent will not be shared with any third parties, excluding subcontractors who assist in delivering our messaging services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Sharing Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell your personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may share your information only with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors<\/li>\n\n\n\n<li>Service providers that help us operate our business<\/li>\n\n\n\n<li>Contractors performing services on our behalf<\/li>\n\n\n\n<li>Government agencies when required by law<\/li>\n\n\n\n<li>Communication providers (such as Twilio) solely for delivering SMS communications<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These providers are required to protect your information and use it only for the services they perform for us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While we strive to protect your information, no method of electronic transmission or storage is completely secure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cookies and Website Analytics<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance our services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may configure your browser to refuse cookies, although some website features may not function properly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your Choices<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Update your account information<\/li>\n\n\n\n<li>Request corrections to inaccurate information<\/li>\n\n\n\n<li>Opt out of marketing communications<\/li>\n\n\n\n<li>Opt out of SMS messages by replying STOP<\/li>\n\n\n\n<li>Contact us with questions regarding your personal information<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Children&#8217;s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Changes to This Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions regarding this Privacy Policy or our privacy practices, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Vertrees Electronics, LLC<\/strong><br>Doing Business As: <strong>Hometown WiFi<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: <strong><a href=\"mailto:support@htwifi.com\">support@htwifi.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: <strong>(270)-592-9434<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website: <strong><a href=\"https:\/\/htwifi.com\/\">https:\/\/htwifi.com<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A2P 10DLC Compliance Notice<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By providing your mobile phone number and opting in to receive SMS messages from Vertrees Electronics \/ Hometown WiFi, you expressly consent to receive recurring informational and customer care text messages. Consent is not a condition of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Message frequency varies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Message and data rates may apply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reply <strong>STOP<\/strong> to cancel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reply <strong>HELP<\/strong> for assistance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your privacy is important to us. Mobile opt-in information will never be sold or shared for marketing purposes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Effective Date: July 27, 2026 Privacy Policy Vertrees Electronics, LLC, doing business as Hometown WiFi (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our internet, telecommunications, managed IT, security, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-158","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/htwifi.com\/index.php?rest_route=\/wp\/v2\/pages\/158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/htwifi.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/htwifi.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/htwifi.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/htwifi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=158"}],"version-history":[{"count":3,"href":"https:\/\/htwifi.com\/index.php?rest_route=\/wp\/v2\/pages\/158\/revisions"}],"predecessor-version":[{"id":171,"href":"https:\/\/htwifi.com\/index.php?rest_route=\/wp\/v2\/pages\/158\/revisions\/171"}],"wp:attachment":[{"href":"https:\/\/htwifi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}